Privacy notice
How Eon handles information across its public workspace and private business pilots.
Who to contact
Eon is operated by Eon Technologies in Indonesia. For questions, access or deletion requests, contact eonchatai@gmail.com. We may need to verify that a request concerns your account or workspace.
Age and guardian consent
Eon is open to users under 18. When you create an account you confirm either that you are 18 or older, or that a parent or guardian has agreed to your use of Eon. We record which of these applies. If a guardian has agreed, you can ask us at any time to remove that record or to close the account.
Information Eon handles
Account details include your email address, display name, password hash and session information. Eon also stores the conversations, messages, projects, documents, slides, files, settings and other content you choose to create or upload.
A random identifier keeps guest workspaces separate. Daily trial limits use server-keyed hashes of the workspace identifier and network address to track usage; the counters reset each UTC day. Service providers may receive technical information such as IP addresses, request details and security logs when you visit or use Eon.
How it is used
We use this information to provide your workspace, authenticate access, process requests, maintain security, troubleshoot and operate Eon. Your prompts and relevant conversation context are sent through the hosted service and a private connection to the operator’s LM Studio model to generate replies. Wikipedia and Wikimedia Commons searches send their search terms to Wikimedia. When Commons images appear in chat, your browser requests those images from Wikimedia. When Eon reads a public web address, the website receives the request and any information included in that address; retrieved page content may be sent to the model you selected. Configured features may send content to another provider when you use them.
Do not enter information you are not comfortable sharing with the operator or service providers. AI responses can be inaccurate.
Hosted models and free coding
Paid models send your prompts and relevant context through NusaGate to the selected model provider. When you select Spark, your prompt, relevant project files, tool results and saved task context are sent to an external inference provider. Eon requests a provider route that does not collect request data for training. Routing and security logs remain subject to the providers’ privacy notices. The free coding preview currently allows up to 12 attempted model steps per signed-in account each day and up to 6 steps per task. Failed attempts count. The allowance resets daily at 00:00 UTC and also depends on shared provider capacity. If a limit is reached, Eon explains it when you make a request. Spark does not switch to paid inference when its allowance runs out.
Enterprise API and browser companion
Enterprise API requests send the supplied messages to the selected inference service. Eon records organization/key identifiers, request hashes, actions and usage for limits and audit; those audit records do not contain prompt text, API secrets or response content. Provider processing and logs remain subject to provider policies. The browser companion stores your mascot selection and a temporary window identifier locally. It places a pet only on pages where you invoke it, and does not read or send page text, URLs, browsing history or form fields. Its chat opens on Eon and follows the same account and conversation retention rules.
Microphone and EonNotes
Microphone access is requested only when you start recording or live transcription. Browser live transcription may send audio to the browser’s speech provider. The private audio-clip transcription test sends the clip through Vercel and Cloudflare to the operator’s PC for processing; the service does not save the audio. Transcript text is stored by Eon when you save the source. Audio recordings remain in your browser unless you download them or choose to upload a clip for transcription. Browser support, accuracy and session length vary.
Hosting and service providers
Vercel hosts the website, Neon stores application data, and Cloudflare provides network and tunnel services. Processing and storage may take place in countries other than yours. The operator can access the systems and data to administer the service. Providers process information under their own terms and privacy notices.
Retention and your choices
Content remains stored until it is deleted or the operator removes it. Backups and provider logs may remain after deletion; the service does not yet have a published retention schedule. You can export workspace data and delete supported content in Settings. You can also make a data request in Settings → Your data: choose a copy, an export, a correction or the deletion of your account, confirm your password and you receive a reference number you can use to follow it. A person reviews every request before anything is changed. Contact us to raise a privacy concern. Applicable law may provide additional rights or a way to complain to a regulator.
Guest access depends on a browser cookie. Clearing it or moving to another device can make a guest workspace inaccessible; creating an account helps retain access.
Account verification and email
New accounts must prove ownership of their email address. Verification and password reset links expire after 30 minutes and can be used once. Earlier accounts are not automatically treated as ownership-verified; existing subscriptions are preserved while re-verification is arranged. Account emails use Google Gmail or Resend, depending on the configured delivery service. That service receives the recipient address and email content. Passwords are never included. Replies and support requests go to eonchatai@gmail.com.
A question about this page?
Contact Eon Technologies.
eonchatai@gmail.com